FirstService Residential

Over the past 30 years, we have served the needs of thousands of associations throughout Virginia, expanding our services to become the preferred residential property management company of communities throughout the state.

Making A Difference. Every Day.
We attribute our success to the talents of our team—talented professionals who share a commitment to going above and beyond every day for our communities.

Industry-Leading Homeowner Association Management Services and Support
When you are a FirstService Residential Board Member, homeowner, or resident, you are part of our family. We support you with responsive, proactive local management, concerned, personalized service, and the resources of the industry leader.

Our mission is to deliver a full range of tailored homeowner association services that protect and maximize property values while enhancing residents' quality of life. We offer:

  • Outstanding product expertise and innovative services
  • Advanced technology products that facilitate communication, streamline procedures, and increase Board efficiency
  • Value-added products, like collective buying programs that reduce the costs of services from third-party providers

Please visit our website at

FirstService Residential
3975 Fair Ridge Drive, Suite 210-S
Fairfax, VA 22033
703.385.1133 (Customer Care Center)
703.591.5785 (fax)
[email protected] 

To pay online, please click here.

Automatic Payments
To set up quarterly automatic payments, please click here.

By Mail (Be sure to add your account number to your check)
Please use the payment coupons mailed to owners when not enrolled in the online payment system. Your account information, as well as the payment address, are printed on your coupons. 

If you do not have coupons, you can send your assessment payments to:

Marshall Heights HOA
c/o FirstService Residential
PO Box 30403
Tampa, Florida 33630-3403


Community Association Manager
Ms. Louisa Pelz
Email: [email protected]

Customer Care Center
24 hours a day, 7 days a week

Who Contact info